Privacy Policy

Last updated: July 15, 2026

1. Introduction

Meex Inc. (“Meex,” “we,” “us,” or “our”) operates the Meex website, web application, browser extension, professional-discovery features, video-meeting functionality, scheduling tools, payment features, and related products and services.

Together, these are referred to as the “Services.”

Meex helps people discover professionals, send and receive meeting requests, schedule one-on-one video conversations, share professional knowledge, and manage related communications and payments.

This Privacy Policy explains:

  • What personal information we collect;
  • Where we obtain it;
  • Why and how we use it;
  • How we disclose it;
  • How long we retain it;
  • How we protect it; and
  • The privacy rights and choices available to individuals.

This Privacy Policy applies to:

  • People who create or use a Meex account;
  • Advisors who offer free or paid meetings;
  • People who search for or request meetings with professionals;
  • Website visitors;
  • Browser-extension users;
  • Meeting participants and guests;
  • People who receive Meex invitations;
  • People represented by auto-generated or unclaimed professional profiles;
  • People who contact Meex; and
  • Other individuals whose information is processed through the Services.

A person does not become a Meex user merely because Meex displays an auto-generated or unclaimed professional profile about them.

2. Accountability and Contact Information

Meex Inc. is responsible for personal information under its control.

We have designated a Privacy Officer to oversee our privacy practices and respond to privacy questions, complaints, and requests.

You may contact us at:

Privacy Officer
Meex Inc.
Toronto, Ontario, Canada
Privacy email: hi@meex.co
Support email: support@meex.co
Website: https://meex.co

3. What Is Personal Information?

Personal information generally means information about an identifiable individual.

Depending on the context, personal information may include:

  • A person’s name;
  • Email address;
  • Telephone number;
  • Photograph;
  • Online account identifier;
  • IP address;
  • Device identifier;
  • Professional profile;
  • Employment and education history;
  • Meeting-request information;
  • Communications;
  • Calendar information;
  • Payment and payout information;
  • Reviews;
  • Meeting activity;
  • Approximate location;
  • Inferences, scores, or predictions associated with a person; and
  • Technical information that can reasonably be connected to a person, account, browser, or device.

Information that has been aggregated or de-identified so that it cannot reasonably be associated with an identifiable person is not treated as personal information where applicable law permits.

4. Personal Information We Collect

The information we collect depends on how you interact with Meex and which features you use.

4.1 Account and Registration Information

When you create or manage an account, we may collect:

  • Full name;
  • Profile photograph;
  • Professional title;
  • Employer or workplace;
  • Email address;
  • Telephone number, where provided;
  • Account identifiers;
  • Connected-account identifiers;
  • Sign-in method;
  • Account-verification status;
  • Profile-verification status;
  • Communication preferences;
  • Language;
  • Time zone;
  • Country or general location;
  • Account creation date;
  • Account status; and
  • Information you provide to customer support.

Meex does not currently use traditional username-and-password accounts.

Users may sign in using:

  • LinkedIn;
  • Google; or
  • A one-time magic link sent to a verified email address.

4.2 Sign In with LinkedIn and Professional Profile Connection

When you first create a Meex account, you may be required to sign in with LinkedIn once, including when you intend to use Google or email as your regular sign-in method afterward.

Sign In with LinkedIn allows Meex to authenticate that you control the LinkedIn account used during the sign-in process. It does not independently verify your real-world identity, professional credentials, employment, education, or the accuracy of information appearing on your LinkedIn profile.

Depending on the permissions you grant and the information made available through LinkedIn, we may receive or process information such as:

  • A LinkedIn account identifier;

  • Your name;

  • Profile photograph;

  • Email address, where made available;

  • Email-verification status, where made available;

  • Locale; and

  • Other information that you separately provide to Meex or authorize Meex to access.

Meex may also ask you to provide your LinkedIn profile URL or other professional-profile information separately.

We use this information to:

  • Authenticate your sign-in;

  • Connect your LinkedIn account with your Meex account;

  • Create or populate your initial Meex profile;

  • Associate your account with the appropriate professional profile;

  • Reduce duplicate accounts;

  • Help detect impersonation or account misuse;

  • Connect your account with an existing auto-generated Meex profile;

  • Support account and profile reviews; and

  • Provide professional-discovery features.

Signing in with LinkedIn does not mean that LinkedIn or Meex has verified:

  • Your real-world identity;

  • Your professional credentials;

  • Your current or past employment;

  • Your education;

  • Your licences or qualifications;

  • The accuracy of your Meex profile; or

  • Your suitability to provide professional advice.

You remain responsible for ensuring that information displayed on your Meex profile is accurate, current, and not misleading.

If you disconnect or lose access to LinkedIn, you may continue to use another supported sign-in method where available. We may retain professional information already associated with your Meex account until you correct it, delete your account, or request its removal, subject to our legal and operational retention requirements.

Your use of LinkedIn remains governed by LinkedIn’s own terms and privacy practices.

4.3 Verified on LinkedIn Signals

Where available and expressly authorized by you, Meex may use the separate Verified on LinkedIn service to receive verification signals associated with your LinkedIn account.

Depending on the verification you completed with LinkedIn and the information made available to Meex, these signals may indicate that LinkedIn has confirmed:

  • Your identity through a supported identity-verification method; or

  • Your current association with an organization through a supported workplace-verification method.

We may use these signals to:

  • Display an applicable verification indicator;

  • Help reduce impersonation and fraudulent accounts;

  • Support trust and safety;

  • Assist with account or profile review; and

  • Distinguish LinkedIn verification signals from information that has not been verified.

A Verified on LinkedIn signal does not mean that Meex or LinkedIn has:

  • Conducted a criminal, financial, or professional background check;

  • Verified every profile statement;

  • Verified all employment or education history;

  • Confirmed professional competence;

  • Confirmed eligibility for employment, credit, housing, insurance, or a regulated service;

  • Performed a legally regulated know-your-customer or anti-money-laundering check; or

  • Guaranteed the person’s identity, conduct, advice, or suitability.

Meex will display Verified on LinkedIn information only in accordance with the permissions granted by the member and LinkedIn’s applicable requirements.

4.4 Google Sign-In

If you use Google to sign in, we may receive information authorized by you and made available through Google, such as:

  • Name;
  • Email address;
  • Profile photograph;
  • Google account identifier; and
  • Sign-in and authorization status.

We use this information to:

  • Authenticate you;
  • Connect Google sign-in to your existing Meex account;
  • Maintain account security;
  • Prevent duplicate accounts; and
  • Provide the sign-in method you requested.

Google sign-in is separate from Google Calendar. Using Google to sign in does not automatically give Meex access to your calendar.

You may disconnect Google sign-in through your account settings. Disconnecting it means you will no longer be able to use that Google account to sign in unless you reconnect it.

4.5 Email and Magic-Link Sign-In

If you use email sign-in, we collect the email address used to send you a one-time magic link.

A magic link:

  • Is sent to the email address you provide;
  • Is valid for approximately 15 minutes;
  • Can ordinarily be used only once; and
  • Expires automatically.

We may collect and retain authentication information such as:

  • The sign-in email address;
  • Link request time;
  • Link expiration time;
  • Successful or unsuccessful sign-in status;
  • IP address;
  • Browser and device information;
  • Security and fraud indicators; and
  • Records showing that the email address was verified.

The actual magic-link token is temporary. Security and authentication logs may be retained longer where reasonably necessary to protect accounts, investigate misuse, and comply with law.

4.6 Communication Email

Your communication email may be different from your sign-in email.

We use your communication email to send:

  • Meeting requests;
  • Meeting confirmations;
  • Calendar and scheduling notices;
  • Meeting reminders;
  • Payment receipts;
  • Refund notices;
  • Payout notices;
  • Review invitations;
  • Meeting recaps;
  • Security alerts;
  • Support responses;
  • Policy notices; and
  • Product news, where permitted.

Each email address may require separate verification.

4.7 Professional-Profile Information

A Meex profile may contain:

  • Name;
  • Photograph;
  • Professional headline;
  • Biography;
  • Professional title;
  • Employer;
  • Employment history;
  • Education;
  • Industry;
  • Expertise tags;
  • Skills;
  • Professional interests;
  • Languages;
  • Professional location;
  • Professional-profile links;
  • Custom Meex profile URL;
  • Availability;
  • Meeting lengths;
  • Meeting rates;
  • Free-session status;
  • Acceptance rate;
  • Ratings;
  • Reviews;
  • Verification indicators;
  • Trust badges; and
  • Whether the person is accepting meeting requests.

Profile information may come from:

  • The person represented by the profile;
  • A connected professional account;
  • Information submitted by another user;
  • Publicly accessible professional sources;
  • Company websites;
  • Professional directories;
  • Business-contact sources;
  • Identity-resolution sources;
  • Professional-data providers; and
  • Other sources that lawfully make professional information available.

4.8 Public and Third-Party Professional Information

Meex allows users to search for professionals who may not yet have Meex accounts.

Users may search using:

  • Name;
  • Name and company;
  • Employer;
  • Professional title;
  • Professional email address;
  • LinkedIn profile URL;
  • Expertise;
  • Industry;
  • Location; or
  • Other professional criteria.

To respond to a search, identify the correct person, or deliver a meeting request, we may collect and combine professional information from public and third-party sources.

This information may include:

  • Name;
  • Professional photograph;
  • Professional title;
  • Current and previous employers;
  • Education;
  • Industry;
  • Skills;
  • Expertise;
  • Professional biography;
  • General professional location;
  • Public websites;
  • Public professional-profile URLs;
  • Professionally associated email addresses;
  • Company information; and
  • Other professional or business-related information.

We may use professional-information, contact-discovery, email-verification, and identity-resolution service providers to help:

  • Locate a person;
  • Distinguish people with similar names;
  • Connect information referring to the same person;
  • Verify professional contact information;
  • Reduce duplicate profiles;
  • Identify outdated or inconsistent information;
  • Create a professional profile;
  • Route a meeting request; and
  • Prevent fraud or impersonation.

We do not assume that information is unrestricted merely because it appears publicly online. We seek to limit our collection and use to information reasonably related to Meex’s professional-discovery and knowledge-sharing purposes.

4.9 Auto-Generated and Unclaimed Profiles

If a user searches for someone who is not already registered, Meex may create or maintain an auto-generated or unclaimed professional profile.

Such a profile may include:

  • Name;
  • Photograph;
  • Professional title;
  • Employer;
  • Employment history;
  • Education;
  • Skills;
  • Professional biography;
  • General location;
  • Professional-profile URL;
  • Professional email address;
  • Information about the source of the profile;
  • A record that a meeting request was initiated; and
  • Information needed to send or manage an invitation.

An auto-generated profile does not mean that the person:

  • Created the profile;
  • Joined Meex;
  • Verified the information;
  • Agreed to accept meetings;
  • Endorsed Meex; or
  • Authorized another person to represent them.

Where reasonably possible, Meex identifies these profiles as auto-generated or unclaimed.

A person represented by an auto-generated profile may contact us to:

  • Ask whether we maintain information about them;
  • Request access;
  • Correct inaccurate information;
  • Claim and verify the profile;
  • Restrict future invitations;
  • Request suppression from professional discovery;
  • Object to certain processing; or
  • Request deletion or removal, subject to applicable legal exceptions.

We may retain limited identifying information after suppression or removal when necessary to:

  • Honour the person’s request;
  • Prevent the profile from being recreated;
  • Prevent further invitations;
  • Detect abuse; or
  • Comply with legal obligations.

4.10 Information About Other People

Users may provide information about another person when they:

  • Search for a professional;
  • Paste a professional-profile URL;
  • Search by professional email address;
  • Send a meeting request;
  • Refer or invite someone;
  • Share a professional profile; or
  • Use the browser extension.

This information may include:

  • Name;
  • Company;
  • Professional title;
  • Email address;
  • Profile URL;
  • Professional context; and
  • The reason for the proposed meeting.

Users must not submit sensitive, private, confidential, or unrelated information about another person merely to improve a search or request.

5. Browser-Extension Information

The Meex browser extension is optional.

When you intentionally activate an extension feature, it may process information such as:

  • The active webpage URL;
  • A professional-profile URL;
  • A professional name selected by you;
  • Text you intentionally highlight;
  • A profile identifier;
  • Information you enter in the extension;
  • Your Meex account identifier;
  • Extension version;
  • Browser type;
  • Device and operating-system information;
  • Extension interactions;
  • Error information; and
  • Technical information needed to display the Meex sidebar or request feature.

On a supported professional-profile page, the extension may use the profile URL as an identifier to help select the correct person.

On another webpage, the extension may use a name you intentionally select to initiate a professional search.

We use this information to:

  • Identify the person you selected;
  • Search for an existing Meex profile;
  • Create or enrich an auto-generated profile;
  • Display relevant professional information;
  • Allow you to initiate a meeting request;
  • Prevent duplicate profiles;
  • Diagnose extension problems;
  • Maintain security; and
  • Improve the extension.

Meex does not intend to use the extension to passively collect your general browsing history or unrelated page content.

The extension’s technical access is limited by the permissions disclosed in the browser-extension listing and permission request.

6. Search, Recommendations, and Saved Profiles

When you search or browse Meex, we may collect:

  • Search terms;
  • Names or companies searched;
  • Professional-profile URLs submitted;
  • Email addresses searched;
  • Filters selected;
  • Search results displayed;
  • Profiles viewed;
  • Recommendations selected;
  • Profiles saved;
  • Profiles removed from a saved list;
  • Requests initiated from search results; and
  • Search interaction and performance information.

We use this information to:

  • Return relevant search results;
  • Identify professionals;
  • Rank and recommend profiles;
  • Personalize discovery;
  • Improve search quality;
  • Detect search abuse;
  • Prevent automated extraction; and
  • Allow you to revisit saved professionals.

Profiles you save are associated with your Meex account and remain in your saved list until you remove them or delete your account, subject to backup and legal retention periods.

7. Meeting Requests and Scheduling

When you send, receive, accept, decline, counter, schedule, reschedule, cancel, or manage a meeting request, we may collect:

  • Sender and recipient identities;
  • Professional-profile information;
  • Meeting goal;
  • Questions;
  • Request description;
  • Relevant written context;
  • Proposed or selected meeting length;
  • Proposed, listed, adjusted, or counter-offered rate;
  • Discount or community code;
  • Booking method;
  • Available times;
  • Selected date and time;
  • Time zones;
  • Meeting status;
  • Acceptance or rejection status;
  • Cancellation and rescheduling history;
  • Request expiration;
  • Meeting link;
  • Notification and delivery status;
  • Calendar-event identifiers;
  • Payment status;
  • Refund status; and
  • Information needed to administer the request.

Information included in a meeting request is shared with the intended recipient.

A recipient’s response is shared with the person who sent the request.

Meex may retain request and scheduling information to:

  • Operate the booking;
  • Maintain meeting history;
  • Resolve disputes;
  • Process payments and refunds;
  • Calculate Trust Standing;
  • Detect spam and abuse;
  • Enforce request restrictions; and
  • Comply with legal obligations.

8. Google Calendar Information

Connecting Google Calendar is optional.

When you connect Google Calendar, you authorize Meex to access limited Google user data through the permissions presented on Google’s authorization screen.

Depending on the permissions you grant and the features you use, Meex may access or process:

  • Google account email associated with the calendar;
  • Calendar identifiers;
  • Calendar names;
  • Free/busy information;
  • Existing event start and end times;
  • Time-zone information;
  • Availability;
  • Event identifiers;
  • Meeting titles or descriptions where required;
  • Attendee information for a Meex-created event;
  • Calendar synchronization status;
  • Authorization status;
  • Information required to create a Meex meeting event;
  • Information required to update a Meex meeting event; and
  • Information required to remove a cancelled Meex event.

8.1 How We Use Google Calendar Information

We use Google Calendar information only to provide and support user-facing calendar and scheduling features, including:

  • Blocking times when you are already busy;
  • Preventing double bookings;
  • Displaying available times;
  • Coordinating meeting times;
  • Creating confirmed Meex meetings on your calendar;
  • Updating events when a meeting is rescheduled;
  • Removing events when a meeting is cancelled;
  • Maintaining calendar synchronization;
  • Displaying the connected calendar account;
  • Troubleshooting calendar connections; and
  • Protecting the security of the integration.

We do not use Google Calendar data to:

  • Create or enrich professional profiles;
  • Discover professional contact information;
  • Rank or evaluate your professional qualifications;
  • Calculate Trust Standing;
  • Provide targeted advertising;
  • Sell personal information;
  • Train general-purpose artificial-intelligence models; or
  • Provide unrelated AI functionality.

8.2 Storage of Google Calendar Information

Meex may store:

  • Secure authorization credentials or tokens;
  • Calendar identifiers;
  • Connected-calendar email;
  • Connection status;
  • Synchronization settings;
  • Meex meeting event identifiers;
  • Meeting information required to maintain a synchronized event;
  • Limited diagnostic information; and
  • Temporarily cached availability data.

Meex does not intend to create or retain a permanent copy of your full Google Calendar.

Availability information may be cached temporarily and refreshed or deleted when it is no longer reasonably required.

8.3 Disconnecting Google Calendar

You may disconnect or reconnect Google Calendar through your Meex account settings or revoke Meex’s access through your Google account.

When you disconnect Google Calendar:

  • Meex stops requesting new calendar information;
  • Authorization credentials are deleted or invalidated;
  • Future calendar synchronization stops;
  • Cached availability information is deleted when no longer required; and
  • Limited records may be retained for existing meetings, security, legal compliance, dispute resolution, or protected backups.

Disconnecting does not necessarily delete calendar events already created in your Google Calendar. You may need to remove those events directly.

Meex’s access, use, storage, and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.

9. Meeting Audio, Video, and Participation

Meex provides browser-based video meetings.

When you enter a meeting room, we may process:

  • Participant name;
  • Account identifier, where signed in;
  • Guest name;
  • IP address;
  • Browser and device information;
  • Camera and microphone permissions;
  • Audio stream;
  • Video stream;
  • Screen-sharing stream;
  • Join time;
  • Leave time;
  • Connection status;
  • Reconnection attempts;
  • Network quality;
  • Device and browser performance;
  • Meeting-room activity;
  • In-meeting control use;
  • Technical errors; and
  • Safety or abuse indicators.

Audio, video, and screen-sharing streams are transmitted to provide the live meeting.

Meex does not routinely have employees or support staff listen to or watch meeting conversations.

Except where a participant has consented to an optional recording or where automated caption and recap processing is active, Meex does not intend to retain a permanent copy of live audio or video.

Meex may retain meeting metadata, including join and leave times and connection information, to:

  • Operate the meeting;
  • Diagnose technical problems;
  • Confirm attendance;
  • Resolve no-show disputes;
  • Prevent fraud;
  • Calculate Trust Standing;
  • Investigate safety reports; and
  • Enforce platform rules.

10. Guests

After a meeting is confirmed, a primary participant may invite a co-founder, teammate, colleague, translator, or other guest.

Each guest must have or create a Meex account and sign in before joining the meeting. A guest cannot join solely through an unauthenticated meeting link.

When a guest joins a meeting, we may collect or process:

  • Name;
  • Meex account identifier;
  • Sign-in and authentication status;
  • Meeting identifier;
  • IP address;
  • Browser and device information;
  • Camera and microphone permissions;
  • Join and leave times;
  • Connection information;
  • Chat, link, or file-sharing activity during the live meeting;
  • Recording-consent status; and
  • Technical, security, and safety logs.

Guest information is used to:

  • Authenticate the guest;
  • Admit the guest to the correct meeting;
  • Display the guest’s name to participants;
  • Provide live meeting features;
  • Maintain meeting security;
  • Diagnose technical problems;
  • Investigate safety or misconduct reports; and
  • Resolve attendance or safety disputes.

Guests may participate in the live meeting but do not receive the AI-generated meeting recap, recording access, payment receipt, public review request, or meeting-history entry.

The person inviting the guest is responsible for informing the other primary participant before adding the guest and ensuring that the guest is authorized to attend.

Guests must receive or be given access to this Privacy Policy before joining the meeting. If a meeting is recorded, guests must also be appropriately notified in accordance with applicable law.

11. Screen Sharing, Chat, Links, and Files

During a meeting, participants may be able to:

  • Share a screen, browser tab, or application window;
  • Send chat messages;
  • Share links; and
  • Upload or share files.

We may process:

  • Screen-sharing streams;
  • Chat-message content;
  • Sender and recipient information;
  • Message timestamps;
  • Links;
  • File names;
  • File contents;
  • File type and size;
  • Upload and download status;
  • Malware or safety scan results; and
  • Related technical metadata.

Screen-sharing content is transmitted as part of the live meeting and is not ordinarily stored unless it is included in a consented recording.

Chat messages, links, and files are processed only as needed to provide the live meeting features. When the meeting closes, Meex clears the in-meeting chat and does not retain chat-message content, shared links, or uploaded files in the meeting history or AI-generated recap.

A participant may retain a separate copy of anything they opened, copied, downloaded, photographed, or otherwise saved during the meeting. Meex cannot control copies retained separately by participants outside the Services.

Meex may retain limited technical metadata, such as whether the chat or file-sharing feature was used, for security, fraud prevention, technical support, dispute resolution, and legal compliance. This technical metadata does not include the content of the deleted chat messages, links, or files.

Participants should not share:

  • Sensitive personal information;
  • Confidential information they are not authorized to disclose;
  • Authentication credentials;
  • Payment-card details;
  • Government identification numbers;
  • Trade secrets;
  • Legally privileged information; or
  • Illegal or harmful material.

12. Live Captions, Temporary Transcripts, and AI Meeting Recaps

12.1 Live captions

Meex may provide real-time captions during a meeting.

To generate captions, automated systems process meeting audio and convert speech into text.

Live captions:

  • May contain errors;
  • May incorrectly identify speakers;
  • May omit information;
  • Are intended as an accessibility and convenience feature; and
  • Are not an official or certified transcript.

Caption text is not intended to remain visible after the meeting ends.

12.2 Temporary speech or transcript processing

To generate captions and a meeting recap, Meex or its service providers may temporarily process:

  • Meeting audio;
  • Machine-generated speech-to-text output;
  • Speaker or timing information; and
  • Other contextual information needed to create the recap.

Meex does not intend to retain the complete temporary transcript as a permanent user-facing record after the recap-generation process is complete.

Temporary processing copies may persist for a limited period where technically necessary for:

  • Service delivery;
  • System reliability;
  • Security;
  • Error handling;
  • Provider processing queues; or
  • Legally required records.

Meex does not routinely have employees listen to meeting audio or read full meeting transcripts.

12.3 AI-generated recaps

After a meeting, Meex may automatically generate a recap containing information such as:

  • Key takeaways;
  • Decisions;
  • Highlights;
  • Suggested next steps; and
  • Action items.

The recap may be:

  • Emailed to participants;
  • Displayed in participant dashboards;
  • Copied;
  • Downloaded; and
  • Retained as part of the meeting history.

A recap may contain errors, omissions, or incorrect speaker attribution. Participants should review it before relying on or sharing it.

A recap is not:

  • A certified transcript;
  • A legally authoritative record;
  • Professional advice;
  • A complete record of the conversation; or
  • A substitute for a participant’s own notes.

Recaps are generally retained until:

  • The applicable user deletes them, where that control is offered;
  • The user deletes their account;
  • Meex no longer requires them to provide the Services; or
  • A longer period is required for legal, transaction, safety, or dispute purposes.

If one participant deletes their account, another participant’s copy of the recap may remain in that participant’s account.

12.4 Use of Private Meeting Content for AI Training

Meex does not use private meeting audio, temporary transcripts, AI-generated meeting recaps, or other private meeting content to train general-purpose artificial-intelligence models.

Private meeting content is processed only as reasonably necessary to provide authorized meeting features, including live captions and AI-generated recaps, and for limited security, reliability, support, and legal purposes described in this Privacy Policy.

Meex does not permit AI service providers processing private meeting content on Meex’s behalf to use that content to train their own general-purpose artificial-intelligence models.

Meex may use de-identified or aggregated information, synthetic data, public professional information, and user feedback that does not contain private meeting content to evaluate and improve AI-enabled features.

13. Optional Meeting Recordings

Meex does not automatically record meetings.

A meeting may be recorded only where:

  • The recording feature is available;
  • Both primary participants expressly consent;
  • Guests are appropriately notified; and
  • Recording is permitted by applicable law.

When a recording is made, we may process:

  • Audio;
  • Video;
  • Screen sharing;
  • Recording-consent records;
  • Recording start and stop times;
  • Participant identities;
  • Download activity; and
  • Technical metadata.

Recordings are ordinarily stored for seven days and then automatically deleted.

During that period, participants may be able to access or download the recording.

Once someone downloads a recording, Meex cannot control how that copy is stored, used, or shared.

Meex may preserve a recording for longer only where:

  • Required by law;
  • Necessary to investigate a serious safety or misconduct report;
  • Necessary to preserve evidence;
  • Requested by a lawful authority; or
  • All affected participants have provided appropriate authorization.

14. Reviews, Ratings, and Private Feedback

After a completed meeting, a user may be able to submit:

  • A public rating;
  • A public written review; and
  • Private feedback to Meex.

A public review may display:

  • The reviewer’s name;
  • Rating;
  • Written comment;
  • Meeting or review date; and
  • Other information presented with the review feature.

Advisors may view public ratings and reviews concerning them.

Advisors cannot directly edit or delete another user’s review but may report it to Meex.

Private feedback is not displayed publicly. We may use it to:

  • Evaluate service quality;
  • Investigate safety concerns;
  • Resolve disputes;
  • Improve Meex;
  • Enforce platform rules; and
  • Determine whether an account should be warned, restricted, or suspended.

We may retain reviews and related moderation records after an account is deleted where necessary to:

  • Preserve the integrity of the review system;
  • Maintain another user’s meeting history;
  • Investigate misconduct;
  • Resolve a dispute;
  • Prevent abuse; or
  • Comply with law.

Where appropriate, identifying information may be removed or de-identified.

15. Trust Standing, Verification, and Automated Restrictions

Meex may calculate and maintain a private Trust Standing for users.

Information contributing to Trust Standing may include:

  • Completed meetings;
  • Cancelled meetings;
  • Timing and frequency of cancellations;
  • No-shows;
  • Attendance history;
  • Meeting reliability;
  • Advisor hosting history;
  • Verified professional identity;
  • Verified email address;
  • Verified telephone number, where provided;
  • Verified payment method;
  • Payment disputes;
  • Fraud or abuse indicators;
  • Reports of misconduct;
  • Account restrictions; and
  • Other platform-integrity signals.

We use Trust Standing to:

  • Encourage reliable participation;
  • Prevent booking and cancellation abuse;
  • Limit spam and misuse;
  • Protect advisor availability;
  • Determine request limits;
  • Determine account access;
  • Support profile verification;
  • Display limited trust badges; and
  • Determine whether further review or suspension is appropriate.

Trust Standing may result in:

  • A limit on active requests;
  • Reduced ability to send or receive requests;
  • Removal of a public trust badge;
  • Additional verification;
  • Manual review;
  • Temporary restrictions; or
  • Account suspension.

Some Trust Standing updates and restrictions may be applied automatically.

A user’s exact score and internal level are not ordinarily visible to other users.

Other users may see only a limited public signal, such as:

  • “Verified & Trusted”;
  • “Verified Meex Member”; or
  • No badge.

Trust Standing is not:

  • A credit score;
  • A criminal background check;
  • A professional licence;
  • An employment evaluation;
  • A guarantee of conduct; or
  • A general measure of personal character.

You may contact support@meex.co to:

  • Ask about an account restriction;
  • Correct inaccurate meeting or verification information;
  • Report a technical error;
  • Challenge a suspension; or
  • Request human review where appropriate.

16. Profile Verification and Manual Review

Meex may conduct automated or manual profile reviews.

Information used in a profile review may include:

  • Name;
  • Professional profile;
  • Photograph;
  • Professional title;
  • Employer;
  • Education;
  • Expertise;
  • Connected-account information;
  • Email verification;
  • Profile completeness;
  • Duplicate-account indicators;
  • Professional-source comparisons;
  • Trust Standing; and
  • Fraud or impersonation indicators.

During review:

  • A profile may not appear in search;
  • Certain features may be temporarily unavailable; and
  • We may contact the user for clarification.

Verification confirms only the matters expressly indicated. It does not mean that Meex has verified every credential, licence, statement, or qualification.

17. Profile Analytics and Visitor Location

Meex may provide Advisors with profile analytics, such as:

  • Number of profile visits;
  • Visits over time;
  • Daily visit trends;
  • Booking trends;
  • Monthly earnings;
  • Geographic visitor heatmaps;
  • Country-level visitor information; and
  • City-level visitor information.

To provide these analytics, we may process:

  • Profile-view events;
  • Date and time;
  • Referring page;
  • Browser and device information;
  • IP address;
  • Approximate location derived from the IP address;
  • Whether a booking or request followed the view; and
  • Aggregated performance information.

Visitor location is approximate and may be inaccurate, particularly where a visitor uses:

  • A VPN;
  • A mobile network;
  • A corporate network;
  • A proxy; or
  • Another location-masking service.

Profile analytics are intended to be shown in aggregate. Meex does not intend to identify an individual profile visitor to an Advisor merely because the person viewed the profile, unless the visitor separately takes an identifiable action such as sending a request, booking a meeting, or otherwise interacting.

18. Community Codes and Discounts

When an Advisor creates a community code, we may collect:

  • Code label;
  • Code value;
  • Discount type;
  • Discount amount;
  • Applicable meeting lengths;
  • Expiration date;
  • Maximum uses;
  • Hint text;
  • Active or inactive status;
  • Usage count; and
  • Advisor account information.

When a user enters a code, we may collect:

  • Code entered;
  • Validity status;
  • Discount applied;
  • Meeting selected;
  • Date and time;
  • Account information; and
  • Related transaction information.

We use this information to:

  • Validate codes;
  • Apply discounts;
  • Enforce expiration and usage limits;
  • Display usage information to the Advisor;
  • Prevent misuse; and
  • Maintain transaction records.

19. Payment Information

Meex supports one-time paid meeting bookings. Meex does not currently offer subscription billing.

When you make or receive a payment, we may process:

  • Billing name;
  • Billing email;
  • Billing address, where required;
  • Payment-method type;
  • Card brand;
  • Last digits of the card;
  • Tokenized payment-method identifier;
  • Payment authorization;
  • Meeting price;
  • Service fee;
  • Discount;
  • Taxes;
  • Currency;
  • Transaction identifier;
  • Payment status;
  • Failed-payment status;
  • Refund;
  • Credit;
  • Chargeback;
  • Dispute;
  • Receipt; and
  • Transaction date.

Complete card numbers and card security codes are processed by a payment processor. Meex does not ordinarily receive or store complete card details.

Meex may allow one tokenized payment method to be associated with an account for future one-time bookings.

Saving a payment method does not authorize subscription or recurring membership charges. Each future meeting must be separately requested or confirmed.

We use payment information to:

  • Process bookings;
  • Confirm payment;
  • Issue receipts;
  • Process refunds;
  • Resolve disputes;
  • Prevent fraud;
  • Recover valid unpaid amounts;
  • Calculate Trust Standing;
  • Maintain accounting records; and
  • Comply with tax, financial, and legal obligations.

20. Advisor Earnings and Payout Information

For Advisors receiving payment, we may collect:

  • Advisor identity;
  • Payout email address;
  • Payout-account identifier;
  • Meeting earnings;
  • Service and processing fees;
  • Payout amount;
  • Payout status;
  • Payout date;
  • Failed-payout information;
  • Refund adjustments;
  • Chargeback adjustments;
  • Currency;
  • Tax-related information, where required; and
  • Payout history.

We use this information to:

  • Calculate earnings;
  • Issue payouts;
  • Diagnose failed payouts;
  • Respond to payout questions;
  • Process refunds or reversals;
  • Prevent fraud;
  • Maintain accounting records;
  • Meet tax and financial obligations; and
  • Resolve disputes.

Payout providers may process information according to their own privacy policies and legal obligations.

21. Customer Support, Safety Reports, and Disputes

When you contact Meex or report an issue, we may collect:

  • Name;
  • Email address;
  • Account information;
  • Meeting identifier;
  • Transaction information;
  • Profile link;
  • Description of the issue;
  • Messages;
  • Attachments;
  • Screenshots;
  • Safety allegations;
  • Evidence you submit;
  • Records of prior reports;
  • Support actions;
  • Appeal information; and
  • The outcome of the review.

When reviewing a meeting, no-show, technical, payment, or conduct dispute, we may examine:

  • Join and leave times;
  • Connection logs;
  • Meeting-room activity;
  • Meeting request and goal;
  • Scheduling records;
  • Cancellation history;
  • Chat messages, links, files, screenshots, or other evidence voluntarily submitted by a participant as part of the report;
  • Payment records;
  • Trust Standing information;
  • Support communications;
  • Recording-consent records; and
  • A recording where both parties consented and the recording remains available.

Meex does not ordinarily have access to unrecorded audio or video content for dispute review.

We may disclose limited information about a report to the other person where necessary to:

  • Investigate fairly;
  • Obtain their response;
  • Protect safety;
  • Enforce our rules; or
  • Comply with law.

We seek to limit such disclosure to what is reasonably necessary.

22. Communications and Notification Preferences

Meex may send:

  • Account-verification messages;
  • Magic sign-in links;
  • Meeting requests;
  • Invitations;
  • Acceptances and declines;
  • Scheduling confirmations;
  • Rescheduling and cancellation notices;
  • Meeting reminders;
  • Payment receipts;
  • Refund notices;
  • Payout notices;
  • Review requests;
  • Meeting recaps;
  • Security alerts;
  • Support communications;
  • Privacy and policy updates; and
  • Product news or marketing communications where permitted.

You may manage certain notification categories through your settings.

You may unsubscribe from marketing communications through the unsubscribe mechanism in the message.

You may continue to receive communications necessary to:

  • Authenticate your account;
  • Protect security;
  • Administer a meeting;
  • Process a payment or payout;
  • Respond to your request;
  • Provide a recap you requested or received through the Service; or
  • Meet legal obligations.

We may retain:

  • Delivery status;
  • Open or interaction information where used;
  • Bounce records;
  • Spam complaints;
  • Unsubscribe status;
  • Notification preferences; and
  • Suppression records.

Suppression records may be retained to ensure that we honour your communication choices.

23. Information Collected Automatically

When you visit or use Meex, we and our service providers may automatically collect:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Language settings;
  • Screen or viewport information;
  • Approximate location;
  • Referring page;
  • Exit page;
  • Pages viewed;
  • Profiles viewed;
  • Features used;
  • Search activity;
  • Buttons and links selected;
  • Date and time of access;
  • Session identifier;
  • Cookie identifier;
  • Account identifier;
  • Extension version;
  • Authentication events;
  • Error information;
  • Crash information;
  • Performance information;
  • Network information;
  • Security events;
  • Suspected fraud indicators; and
  • Suspected automation or scraping activity.

This information may be associated with a browser, device, account, session, or identifiable person.

24. Cookies and Similar Technologies

Meex and its service providers may use:

  • Cookies;
  • Local storage;
  • Browser storage;
  • Software development kits;
  • Pixels;
  • Tags;
  • Log files;
  • Session identifiers; and
  • Similar technologies.

We use these technologies for:

  • Authentication;
  • Maintaining sessions;
  • Remembering preferences;
  • Account security;
  • Fraud and abuse prevention;
  • Website operation;
  • Extension operation;
  • Network performance;
  • Measuring website and product usage;
  • Understanding feature adoption;
  • Measuring profile visits;
  • Diagnosing technical errors;
  • Testing changes; and
  • Improving the Services.

24.1 Essential technologies

Some cookies and related technologies are necessary for the Services to operate. Disabling them may prevent sign-in, booking, payments, video meetings, or other functionality.

24.2 Analytics technologies

Analytics technologies may collect:

  • Page views;
  • Profile views;
  • Navigation paths;
  • User interactions;
  • Feature use;
  • Session duration;
  • Browser and device characteristics;
  • Approximate location;
  • Errors; and
  • Performance information.

We seek to avoid intentionally collecting sensitive form contents through analytics tools.

You may control cookies through your browser or device settings and through any preference controls made available by Meex.

Meex does not currently use third-party advertising cookies to provide cross-context behavioural advertising.

Meex uses PostHog, a product analytics service, to understand how users interact with the Services, measure feature adoption, diagnose technical issues, test improvements, and improve usability. Depending on how you use Meex, PostHog may process information such as page and profile views, features used, buttons or links selected, navigation activity, session identifiers, account identifiers, browser and device information, approximate location, errors, and performance information.

We configure our analytics tools to limit the collection of sensitive information and do not intentionally use PostHog to collect payment-card information, passwords, private meeting content, chat messages, meeting recaps, uploaded files, or Google Calendar content.

PostHog may also provide session-replay functionality that helps us reconstruct how users navigate and interact with the Meex interface for usability, troubleshooting, security, and product-improvement purposes. Session replay may capture actions such as clicks, scrolling, navigation, and interface interactions. We configure session replay to mask form inputs and exclude areas containing sensitive or private information. Session replay does not record live meeting audio or video.

25. How We Use Personal Information

We use personal information for purposes including:

25.1 Operating the Services

  • Creating and administering accounts;
  • Authenticating users;
  • Providing magic-link sign-in;
  • Connecting third-party accounts;
  • Building and displaying profiles;
  • Providing professional search;
  • Providing saved profiles;
  • Sending meeting requests;
  • Scheduling meetings;
  • Synchronizing calendars;
  • Operating video meetings;
  • Providing chat and file sharing;
  • Providing captions and recaps;
  • Providing optional recordings;
  • Processing payments and payouts;
  • Providing receipts;
  • Providing reviews and ratings;
  • Providing profile analytics; and
  • Responding to customer support.

25.2 Identity and Profile Management

  • Verifying professional identity;
  • Matching a registered user to an existing profile;
  • Distinguishing people with similar names;
  • Preventing duplicate profiles;
  • Correcting inaccurate information;
  • Allowing profiles to be claimed;
  • Identifying impersonation;
  • Conducting manual profile reviews; and
  • Maintaining verification indicators.

25.3 Search, Matching, and Personalization

  • Returning relevant search results;
  • Ranking professionals;
  • Recommending related professionals;
  • Estimating relevance;
  • Estimating acceptance likelihood;
  • Calculating acceptance rates;
  • Suggesting meeting topics;
  • Personalizing discovery; and
  • Improving search quality.

25.4 Trust and Safety

  • Calculating Trust Standing;
  • Preventing spam;
  • Limiting abusive requests;
  • Detecting fraud;
  • Detecting scraping;
  • Investigating misconduct;
  • Handling unwanted contact;
  • Resolving disputes;
  • Enforcing account restrictions;
  • Protecting users; and
  • Maintaining platform integrity.

25.5 Communications

  • Sending authentication messages;
  • Sending meeting notices;
  • Delivering invitations;
  • Sending reminders;
  • Sending receipts and payout notices;
  • Delivering meeting recaps;
  • Providing security alerts;
  • Responding to support requests; and
  • Sending marketing where permitted.

25.6 Analytics and Development

  • Understanding how the Services are used;
  • Measuring feature performance;
  • Measuring profile performance;
  • Diagnosing errors;
  • Improving usability;
  • Testing changes;
  • Developing new features;
  • Evaluating and improving AI-feature quality without using private meeting audio, temporary transcripts, or AI-generated recaps to train general-purpose artificial-intelligence models;
  • Improving search and recommendations;
  • Improving security; and
  • Producing aggregated business reporting.

25.7 Legal and Administrative Purposes

  • Complying with law;
  • Responding to lawful requests;
  • Maintaining tax and accounting records;
  • Investigating Terms violations;
  • Resolving disputes;
  • Enforcing agreements;
  • Establishing, exercising, or defending legal claims;
  • Managing a business transaction; and
  • Maintaining records required by regulators.

26. Artificial Intelligence and Automated Processing

Meex may use artificial intelligence, machine learning, statistical tools, or automated systems for:

  • Professional search;
  • Profile matching;
  • Identity resolution;
  • Duplicate-profile detection;
  • Search ranking;
  • Professional recommendations;
  • Acceptance-rate calculations;
  • Acceptance-likelihood estimates;
  • Suggested meeting topics;
  • Profile-writing assistance;
  • Meeting-request assistance;
  • Live captions;
  • Meeting recaps;
  • Suggested action items;
  • Trust Standing;
  • Fraud detection;
  • Spam prevention;
  • Safety monitoring; and
  • Product improvement.

Information processed may include:

  • Professional-profile information;
  • Search terms;
  • Meeting requests;
  • Account activity;
  • Meeting attendance;
  • Cancellations;
  • Reviews;
  • Public professional information;
  • Meeting audio temporarily processed for captions and recaps;
  • Temporary speech-to-text output;
  • User instructions;
  • Feedback;
  • Technical information;
  • Similarity scores;
  • Relevance scores;
  • Trust indicators;
  • Confidence indicators; and
  • Generated output.

AI and automated results may be inaccurate, incomplete, outdated, or biased.

An acceptance estimate, ranking, identity match, recommendation, badge, recap, or Trust Standing result:

  • Is not a guarantee;
  • May be based on limited information;
  • May change;
  • May contain errors; and
  • Should not be treated as regulated professional advice.

Some automated results may affect account access or request limits. Users may contact support to correct inaccurate information or request review of a significant restriction or suspension.

We may use third-party AI and machine-learning service providers to process information on our behalf. These providers receive only the information reasonably necessary to provide the applicable feature and must process it only for authorized Meex purposes under applicable contractual, privacy, and security requirements.

Meex does not use private meeting audio, temporary transcripts, AI-generated meeting recaps, or other private meeting content to train general-purpose artificial-intelligence models. Meex does not permit AI service providers processing this content on our behalf to use it to train their own general-purpose artificial-intelligence models.

Meex may use de-identified or aggregated information, synthetic data, public professional information, and user feedback that does not contain private meeting content to evaluate and improve AI-enabled features.

We do not use Google Calendar information for general-purpose artificial-intelligence training or unrelated professional profiling.

27. How We Disclose Personal Information

Meex may disclose personal information in the following circumstances.

27.1 Other Users and Meeting Participants

We disclose information necessary to provide:

  • Professional profiles;
  • Search results;
  • Meeting requests;
  • Meeting responses;
  • Scheduling;
  • Video meetings;
  • Chat;
  • File sharing;
  • Reviews;
  • Ratings;
  • Recaps;
  • Payments; and
  • Other user-facing features.

Information disclosed depends on the feature and applicable settings.

27.2 Public Profiles

Information on a public profile may be visible to:

  • Website visitors;
  • Registered users;
  • Search engines;
  • People receiving a shared profile link; and
  • Other members of the public.

Public information may include:

  • Name;
  • Photograph;
  • Professional title;
  • Employer;
  • Biography;
  • Skills;
  • Expertise;
  • Meeting rates;
  • Meeting availability;
  • Reviews;
  • Ratings;
  • Acceptance rate;
  • Public badge; and
  • Other profile information selected for public display.

27.3 Service Providers

We use service providers to operate, secure, maintain, analyze, and improve Meex.

These providers may perform functions such as:

  • Cloud hosting;
  • Data storage;
  • Database infrastructure;
  • Website delivery;
  • Network security;
  • Account authentication;
  • Calendar integration;
  • Search and indexing;
  • Professional-data enrichment;
  • Contact discovery;
  • Identity resolution;
  • Email verification;
  • Transactional email delivery;
  • Real-time communication;
  • Video-meeting infrastructure;
  • Caption generation;
  • AI processing;
  • Payment processing;
  • Advisor payouts;
  • Product analytics;
  • Performance monitoring;
  • Error reporting;
  • Malware scanning; and
  • Customer support.

A service provider may process:

  • Account information;
  • Professional information;
  • Contact information;
  • Communications;
  • Meeting information;
  • Calendar information;
  • Temporary meeting audio or transcript data;
  • AI inputs and outputs;
  • Payment or payout information;
  • Technical information;
  • Analytics information; and
  • Other information necessary to perform its function.

We require providers to use personal information only for authorized purposes, subject to appropriate confidentiality, security, and contractual protections.

27.4 Connected Services

When you connect Meex to Google, LinkedIn, a calendar, a payment method, a payout account, or another third-party service, information may be exchanged according to:

  • The permissions you grant;
  • The feature you request;
  • This Privacy Policy; and
  • The third party’s own terms and privacy practices.

27.5 Legal and Safety Disclosures

We may preserve, access, use, or disclose information where reasonably necessary to:

  • Comply with law;
  • Respond to a court order, warrant, subpoena, or lawful request;
  • Respond to a regulator;
  • Protect the rights, safety, or property of Meex, users, or others;
  • Investigate fraud, harassment, abuse, or unauthorized access;
  • Prevent harm or illegal activity;
  • Enforce our Terms;
  • Establish, exercise, or defend legal claims; or
  • Respond to an emergency.

27.6 Business Transactions

Information may be disclosed or transferred in connection with:

  • A merger;
  • Acquisition;
  • Financing;
  • Investment;
  • Reorganization;
  • Insolvency;
  • Sale of assets;
  • Due diligence; or
  • Another business transaction.

We seek to use appropriate confidentiality and data-protection safeguards in such circumstances.

28. Sale of Personal Information and Advertising

Meex does not sell personal information for money.

Meex does not currently use personal information to provide third-party cross-context behavioural advertising.

Meex does not sell Google user data or use Google user data for advertising.

If our practices change in a way that creates an applicable opt-out right, we will update this Privacy Policy and provide the required choice.

29. Consent and Other Grounds for Processing

The basis on which we process information depends on the person, jurisdiction, type of information, and purpose.

Where required, Meex relies on consent.

Consent may be provided through:

  • Account creation;
  • Connected-account authorization;
  • Calendar authorization;
  • Entering a meeting;
  • Enabling captions or recording;
  • Confirming a payment;
  • Submitting information;
  • Privacy settings;
  • A consent notice; or
  • Another appropriate mechanism.

In jurisdictions recognizing additional legal grounds, we may also process information where necessary to:

  • Perform a contract;
  • Take steps requested before entering a contract;
  • Comply with law;
  • Protect vital interests;
  • Pursue a legitimate business interest not overridden by privacy rights; or
  • Establish, exercise, or defend legal claims.

Our legitimate interests may include:

  • Operating a professional knowledge-sharing platform;
  • Responding to user-requested searches and introductions;
  • Verifying professional identities;
  • Preventing fraud and abuse;
  • Improving Meex;
  • Protecting users;
  • Resolving disputes; and
  • Communicating with users.

You may withdraw consent, subject to legal and contractual restrictions and reasonable notice. Withdrawal may prevent Meex from providing certain features.

30. International and Cross-Border Processing

Meex is based in Canada.

Meex and its service providers may process information in:

  • Canada;
  • The United States;
  • The European Economic Area;
  • The United Kingdom; and
  • Other jurisdictions where service providers operate.

Personal information processed outside your country or province may be subject to the laws of the jurisdiction where it is processed.

Courts, regulators, law-enforcement agencies, national-security authorities, or other government bodies in those jurisdictions may be legally permitted to access information.

Meex remains responsible for personal information transferred to service providers for processing, as required by applicable law.

We seek to use appropriate contractual, technical, and organizational protections for cross-border processing.

31. Data Retention

Meex retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by law.

Retention depends on:

  • The type of information;
  • Its sensitivity;
  • The purpose for which it was collected;
  • Whether an account remains active;
  • Whether a profile is claimed or unclaimed;
  • Whether a meeting or payment remains active;
  • Security and fraud-prevention requirements;
  • Legal limitation periods;
  • Tax and accounting obligations;
  • Dispute-resolution needs; and
  • Backup cycles.

Examples include:

Account and profile information

Generally retained while the account remains active and deleted or de-identified after account deletion, subject to legal, security, suppression, transaction, and dispute requirements.

Auto-generated profiles

Retained while reasonably necessary for professional discovery, invitation management, profile claiming, accuracy, and lawful business purposes. Profiles may be corrected, suppressed, or removed on request, subject to necessary suppression and legal records.

Magic links

The sign-in link expires after approximately 15 minutes and after first use. Authentication and security logs may be retained longer.

Meeting requests and scheduling records

Retained while necessary to administer meetings, maintain history, calculate Trust Standing, resolve disputes, and enforce restrictions.

Calendar information

Availability information is generally cached temporarily. Authorization credentials and Meex-related event identifiers are retained while the calendar remains connected or while required to maintain an existing meeting.

Live meeting audio and video

Not ordinarily retained as a permanent recording unless participants consent to recording or temporary automated processing is required for captions and recaps.

Recordings

Ordinarily deleted automatically after seven days.

Full temporary transcripts

Not intended to be retained as a permanent user-facing record after caption and recap processing is complete, subject to short-lived technical processing and legally required records.

Meeting recaps

Retained in participant dashboards and email records until deleted, the account is deleted, or the recap is no longer required, subject to another participant’s copy and legal exceptions.

Meeting metadata

Join times, leave times, connection information, and meeting-room activity may be retained for attendance, technical support, Trust Standing, fraud prevention, and disputes.

In-meeting chat, links, and files

Chat messages, links, and files are processed during the live meeting and cleared when the meeting closes. They are not retained in the meeting history or included in the AI-generated recap.

Limited technical metadata about the use and operation of these features may be retained for security, fraud prevention, technical support, dispute resolution, and legal compliance.

Reviews and private feedback

Retained while relevant to profile reputation, safety, service quality, moderation, disputes, and legal obligations.

Trust Standing information

Retained while necessary to operate the account, protect platform integrity, calculate standing over time, investigate abuse, and enforce restrictions.

Profile analytics

Retained for a period reasonably necessary to provide historical profile trends, analyze product performance, and produce aggregated reporting.

Payment and payout records

Retained for periods required by tax, accounting, financial, fraud-prevention, dispute, and legal obligations.

Support and safety records

Retained while necessary to respond to the request, investigate misconduct, maintain safety, prevent repeated abuse, and comply with law.

Suppression and opt-out records

Retained as long as reasonably necessary to honour requests and prevent unwanted profiles or communications from being recreated.

Backups

Deleted information may remain temporarily in encrypted or protected backups until overwritten through our normal backup lifecycle.

When information is no longer required, we may:

  • Delete it;
  • De-identify it;
  • Aggregate it;
  • Securely isolate it; or
  • Allow it to be overwritten through a controlled backup cycle.

32. Account Deletion

You may permanently delete your Meex account through available account settings.

Before deletion, you should:

  • Resolve upcoming meetings;
  • Download recaps you want to keep;
  • Download receipts you want to keep;
  • Confirm that payouts are complete; and
  • Resolve open disputes.

Deleting an account generally:

  • Removes or deactivates the public profile;
  • Ends access to the account;
  • Removes saved profiles;
  • Removes or de-identifies account information no longer needed;
  • Ends future use of connected sign-in methods; and
  • Cannot ordinarily be reversed.

Account deletion does not necessarily:

  • Automatically cancel an upcoming meeting;
  • Delete another participant’s meeting history;
  • Delete another participant’s recap;
  • Delete another participant’s receipt;
  • Delete a public review where retention remains appropriate;
  • Remove legally required financial records;
  • Remove active dispute or safety records;
  • Immediately remove protected backup copies; or
  • Remove a limited suppression record.

Meex may retain limited information after deletion where necessary to:

  • Comply with law;
  • Maintain tax or accounting records;
  • Process or defend a chargeback;
  • Resolve a dispute;
  • Prevent fraud;
  • Protect safety;
  • Honour an opt-out;
  • Prevent an auto-generated profile from being recreated;
  • Enforce our Terms; or
  • Establish, exercise, or defend legal claims.

33. Security

Meex uses administrative, technical, and organizational safeguards designed to protect personal information against:

  • Loss;
  • Theft;
  • Unauthorized access;
  • Unauthorized use;
  • Unauthorized disclosure;
  • Alteration;
  • Destruction; and
  • Other misuse.

Safeguards may include:

  • Encryption in transit;
  • Encryption at rest where appropriate;
  • Access controls;
  • Authentication controls;
  • Secure authorization tokens;
  • Network protections;
  • Logging and monitoring;
  • Restricted administrative access;
  • Confidentiality obligations;
  • Security updates;
  • Backups;
  • Incident-response procedures;
  • Service-provider security requirements; and
  • Payment tokenization.

Only authorized personnel may access personal information, and only where reasonably necessary for their work.

No method of electronic transmission, processing, or storage is completely secure. Meex cannot guarantee absolute security.

You are responsible for:

  • Securing your email account;
  • Securing connected accounts;
  • Protecting your devices;
  • Not sharing magic links;
  • Signing out of shared devices; and
  • Promptly reporting suspected unauthorized access.

34. Privacy and Security Incidents

If Meex becomes aware of a privacy or security incident involving personal information, we will investigate and respond in accordance with applicable law.

Where required, we may:

  • Notify affected individuals;
  • Notify privacy regulators;
  • Notify other organizations;
  • Maintain incident records;
  • Take corrective action; and
  • Take steps intended to reduce the risk of harm.

35. Your Privacy Rights and Choices

Your rights depend on your location and applicable law.

Subject to applicable exceptions, you may have the right to:

  • Confirm whether Meex holds information about you;
  • Access your personal information;
  • Obtain information about how it has been used;
  • Learn the categories of organizations to which it has been disclosed;
  • Correct inaccurate or incomplete information;
  • Request deletion;
  • Withdraw consent;
  • Object to certain processing;
  • Restrict certain processing;
  • Request data portability;
  • Request information about automated processing;
  • Challenge inaccurate inferences;
  • Request review of a significant automated restriction;
  • Opt out of marketing;
  • Disconnect connected accounts;
  • Disconnect Google Calendar;
  • Hide your profile;
  • Suppress an auto-generated profile;
  • Restrict future invitations; and
  • Complain to an applicable privacy regulator.

35.1 Access and correction

You may update some information through your account settings.

You may also contact hi@meex.co to request access or correction.

We may request information necessary to verify:

  • Your identity;
  • Your authority;
  • The account concerned;
  • The professional profile concerned; or
  • The email address associated with the request.

We may limit access where permitted or required by law, including where access would disclose another person’s information, reveal protected confidential information, compromise security, or interfere with an investigation.

35.2 Auto-generated profile requests

If you do not have a Meex account but believe we maintain information about you, contact hi@meex.co with:

  • Your name;
  • Relevant profile URL;
  • Relevant professional email address;
  • A description of the request; and
  • Reasonable identity-verification information.

You may request:

  • Access;
  • Correction;
  • Claiming;
  • Suppression;
  • Communication opt-out; or
  • Removal.

35.3 Marketing communications

You may unsubscribe from marketing messages using the unsubscribe link or your settings.

Transactional, security, meeting, payment, payout, and legally required communications may continue.

35.4 Connected accounts

You may disconnect Google sign-in, email sign-in, or calendar connections through your account settings where available.

Disconnecting a method may prevent you from using that method until you reconnect it.

35.5 Trust Standing and account restrictions

You may contact support@meex.co to report:

  • An inaccurate attendance record;
  • An incorrect cancellation record;
  • A technical problem;
  • Incorrect verification information;
  • An inappropriate report; or
  • A suspension you believe was made in error.

Meex may review available information and correct inaccurate records where appropriate.

35.6 Complaints

You may contact the Meex Privacy Officer with a complaint.

We will investigate privacy complaints and seek to respond within a reasonable period.

You may also have the right to complain to the Office of the Privacy Commissioner of Canada or another applicable privacy authority.

Meex will not discriminate against you for exercising a privacy right available under applicable law.

36. Children

Meex is a professional networking and knowledge-sharing platform intended for adults.

Users must be at least 18 years old.

We do not knowingly create accounts for or collect personal information directly from children under 18.

If you believe that a child has provided personal information to Meex, contact hi@meex.co. We will investigate and take appropriate action.

37. Third-Party Websites and Services

Meex may link to or interact with:

  • LinkedIn;
  • Google;
  • Professional websites;
  • Company websites;
  • Payment and payout services;
  • Browser platforms;
  • Calendar services;
  • Shared links;
  • User-uploaded files; and
  • Other third-party websites or applications.

Meex does not control the privacy, security, content, availability, or accuracy of independent third parties.

Your interaction with a third party is governed by that party’s own terms and privacy policy.

38. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • The Services;
  • Our data practices;
  • Technology;
  • Security practices;
  • Legal requirements;
  • Regulatory guidance; or
  • Business operations.

When we make material changes, we may provide notice through:

  • Email;
  • The Services;
  • An account notification;
  • An in-product notice;
  • The website; or
  • Another appropriate method.

Where required, we will obtain consent before using personal information for a materially new purpose.

The “Last updated” date at the beginning of this Privacy Policy identifies the most recent revision.

39. Contact Us

For privacy questions, complaints, access requests, correction requests, deletion requests, profile-suppression requests, invitation opt-outs, or concerns about this Privacy Policy, contact:

Privacy Officer
Meex Inc.
Toronto, Ontario, Canada
Privacy email: hi@meex.co
Support email: support@meex.co
Website: https://meex.co