This page explains how to recognize and verify legitimate emails from Meex, lists our official addresses (meex.email for notifications and meex.co for conversations), shows what trusted links and headers look like, and tells you where to contact us for support, security, or general questions.

meex.email — transactional messages (meeting requests, reminders, notifications).
meex.co — conversational mailboxes (support, general questions, business).

hi@meex.email — meeting requests and meeting notifications. You can reply; we route replies to hi@meex.co.
hi@meex.co — general questions and requests.
support@meex.co — product and account support.
payout@meex.co — payment communications (e.g., payout updates). We will never ask for your password or full card number via email.
admin@meex.co — system/admin notices. Not monitored for customer inquiries.
info@meex.co — business inquiries (contracts, investors, media).

From: most notifications come from hi@meex.email; conversational threads come from an address at meex.co.
Reply-To: notifications use hi@meex.co so your reply reaches our team.
Links: open to meex.co or branded Meex subdomains (for example, links that clearly show meex.co or meex.email when you hover).
Unsubscribe: marketing-type messages include a visible unsubscribe link.

Technical signals (optional, for advanced users):

• In Gmail, use “Show original.” You should see DKIM: PASS and SPF: PASS aligned to meex.email and DMARC: PASS. “Signed-by” will show meex.email. “Mailed-by” typically shows meex.email (or a Meex-branded return path). If you ever see mailed-by sendgrid.net, it can still be legitimate as long as “Signed-by” is meex.email.
• In Outlook: File → Properties → Internet headers to view similar authentication passes.
• In Apple Mail: View → Message → All Headers.

Messages from look‑alike domains (for example, meeex.co, meex.co.uk, meex.support).
Requests for passwords, 2FA codes, recovery codes, private keys, or full payment details.
Urgent threats or asks for payment via gift cards or cryptocurrency.
Attachments you didn’t expect (especially executable files) or links that don’t clearly point to meex.co or meex.email.
Spoofed display names that don’t match the actual email address.

Marketing emails include a one‑click unsubscribe in the footer.
Transactional emails (receipts, security alerts, meeting reminders) are related to your account activity and may not be unsubscribable.
You can also ask us to adjust your preferences by contacting support@meex.co.

Forward the suspicious message to support@meex.co and ask us to verify it. If possible, include full headers.
Do not click links or open attachments until we confirm.

Why do some emails come from meex.email?
We use meex.email for notifications and meeting-related messages. It’s an official, authenticated Meex sending domain.

Can I reply to hi@meex.email?
Yes. Replies are delivered to hi@meex.co so our team can assist.

Which links are safe?
Links should clearly show meex.co or a Meex-branded subdomain. If a link looks shortened or unfamiliar, hover to preview or ask support@meex.co to verify.

Will Meex ever ask for sensitive information by email?
No. We will never ask for your password, 2FA codes, or complete payment details by email.

Last updated: October 15, 2025